Terms & Conditions

These Terms & Conditions (“Terms”) apply to the website and text-messaging program of Prime Associates Orthodontics, located at 21128 Washington Pkwy, Frankfort, IL 60423. By using our website, requesting an appointment, or opting in to receive text messages from Prime Associates Orthodontics, you agree to these Terms.

About Prime Associates Orthodontics

Prime Associates Orthodontics is an orthodontic practice led by Dr. Wale Akinwande, serving Frankfort, Mokena, Olympia Fields, and surrounding communities. Our website is www.paortho.org.

Messaging Program

Prime Associates Orthodontics offers a voluntary text-messaging program for patients and prospective patients who provide a mobile number and consent to receive messages. The program may include:

  • Appointment reminders, scheduling updates, and treatment-related notices
  • Replies to questions you send our office by text
  • Marketing messages about complimentary consultations, treatment options (such as braces or clear aligners), promotions, and other practice news, when you have opted in to receive them

Consent to receive marketing texts is not a condition of purchasing any goods or services or receiving orthodontic care. Message frequency varies depending on your appointments, your requests, and the messages you have opted to receive.

Message and data rates may apply. Your wireless carrier may charge you for messages sent to or from Prime Associates Orthodontics.

Marketing Use

If you opt in to marketing messages, Prime Associates Orthodontics may text you information about our services, complimentary consultations, seasonal or practice promotions, educational content, and invitations to schedule or return for care. You can stop marketing and other program messages at any time as described below. We do not sell, share, rent, or provide mobile information to third parties or affiliates for marketing purposes. See our Privacy Policy for details about how we collect and use personal information.

HELP and STOP Instructions

You can manage the messaging program from your mobile device at any time:

  • For help, text HELP to the number from which you received messages, or call us at (815) 464-6465.
  • To cancel, text STOP to the number from which you received messages. After we receive STOP, we will send a one-time confirmation and then stop sending you program messages. You may opt in again later if you choose.

Customer Support

For questions about these Terms, the messaging program, appointments, or your care, contact Prime Associates Orthodontics:

Prime Associates Orthodontics
21128 Washington Pkwy
Frankfort, IL 60423
Telephone: (815) 464-6465
Email: paortho32@gmail.com
Website: www.paortho.org

You may also request an appointment through our Appointment Request page.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed.

Privacy

Our collection and use of personal information, including mobile numbers, is described in our Privacy Policy. Please review that page for data-rights information and our statement that mobile information is not sold, shared, rented, or provided to third parties or affiliates for their own marketing.

Website Use

The content on this website is for general information about our practice and is not a substitute for a personal examination or professional advice. Treatment options and results vary. We may update website content, these Terms, or the messaging program at any time. Continued use of the website or the messaging program after changes are posted constitutes acceptance of the updated Terms.

If you do not agree to these Terms, please do not use the messaging program and discontinue use of the site for that purpose.